The ideals of charity and pursuit of excellence are the two fundamental values for Bombay Hospital. The guiding philosophy at the hospital is to focus on the well-being of the patient, who is considered its primary responsibility. The hospital considers it an obligation to provide the best possible treatment, delivered most efficiently, in the shortest possible time span and at minimum cost.

The hospital is relentlessly pursuing excellence by continuously refurbishing its spaces, installing the most modern medical equipment and injecting professionalism and dedication in the management team, so that the doctors can discharge their duties and responsibilities in an academically stimulating and hassle-free environment. With clinical excellence, the hospital is also an academic institute of eminence offering Post Graduation in Broad & Super Specialities (DM, MCH, MS & MD) affiliated to Maharashtra University of Health Sciences (MUHS).

Each year, the free OPD at the hospital successfully treats in excess of 1,00,000 patients. About 33% of the patients treated are in the general ward and the bills are highly subsidized. This value system is articulated in the words of its founder: “to render the same level of service to the poor that the rich would get in a good hospital.”